I registered my audio box ** under my *****@***.com and had forgotten that. I tried to...

GetHuman-captcurt's customer service issue with PreSonus Audio Electronics, Inc. from May 2018

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The issue in GetHuman-captcurt's own words
I registered my audio box ** under my *****@***.com and had forgotten that. I tried to get back on may ** **** under my captcurt***@hotmail email address and now it says I bought some products under that account I did not purchase. My computer had crashed and in the reboot I lost my software download and everything on it for product serial number U*SH*******. if someone could help me I would be most happy and could use my wonderful product of yours again.
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PreSonus Audio Electronics, Inc.

Customer service issue
Reported by GetHuman-captcurt
May 23rd, 2018 - 6 mons ago
I have an issue with PreSonus Audio Electronics, Inc. too
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GetHuman-captcurt started working on this issue
May 23rd 6:41pm