*. It’s on back order**. It didn’t give me options to personalize the book like the one...

GetHuman762696's customer service issue with Pottery Barn from June 2018

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The issue in GetHuman762696's own words
*. It’s on back order**. It didn’t give me options to personalize the book like the one I received**. I had to order from a different site in order to receive the item within a reasonable time frame and I was able to personalize the book as I wanted*In conclusion I would like to cancel my order. I called immediately after I placed the order and they told me to call back. The customer service also said I could cancel and it wouldn’t be a problem. I just want to cancel my order
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Pottery Barn

Customer service issue
Reported by GetHuman762696
Jun 8th, 2018 - a yr ago
I have an issue with Pottery Barn too
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Seen by 3 customers so far
Similar issue to 76 others
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GetHuman762696 started working on this issue
Jun 8th, 2018 11:55am