I placed my order over an hour ago. First issue, if my order is only $*.**, why on God...

GetHuman2617553's Refund issue with Postmates.com from March 2019

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The issue in GetHuman2617553's own words
I placed my order over an hour ago. First issue, if my order is only $*.**, why on God's green Earth is there a hold on my bank account for $*.**....?The first estimated delivery time was **:**. Way too long to wait in the first place given all the fees attatched. Now the estimated delivery time is *:**. An entire * HOURS after I placed my order. There's no option for me to see where my driver is. I literally had no idea my order got pushed back an HOUR until I went back in the app to see that the delivery time was changed, and I'm convinced my order is going to continue to be pushed back and I will still be charged. I'm not going to cancel my order because since the driver is already "picking up the food" I will still have to pay for this absurdity. I am a first time customer and I will absolutely not be ordering again if this issue is not resolved and I would like to receive a full refund.

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Postmates.com

Refund issue
Reported by GetHuman2617553
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 37849 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman2617553 started working on this issue
Mar 28th, 2019 4:47pm
GetHuman2617553 indicated the issue is not fixed yet.
Mar 29th, 2019 5:11pm
GetHuman2617553 indicated the issue is not fixed yet.
Mar 31st, 2019 5:23pm

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