I have a very important issue that absolutely needs to be fixed. My name is joseph walk...

GetHuman1621722's customer service issue with Postmates.com from November 2018

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The issue in GetHuman1621722's own words
I have a very important issue that absolutely needs to be fixed. My name is joseph walker and I used to postmates app for the first time a couple of weeks ago. I ordered on my app for a relative that used his card for purchase the food and the card was charged the $** for a subscription. After reading up I saw that a unlimited plan cost that but was completely unaware at the time that would happen especially on his card. He can not afford for this to happen and this is highly upsetting because all we wanted to do was place one order. Not sign up for anything. I’m asking nicely if this can be resolved threw a one time courtesy refund because we choose this company out of all the rest and did not expect for this to occur.
GetHuman1621722 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1621722
Nov 25th, 2018 - 10 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 18440 others
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Timeline
GetHuman1621722 started working on this issue
Nov 25th, 2018 3:20pm