When I originally signed up I tried to pay for one month of Postmates after the free tr...

GetHuman-katiejof's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-katiejof's own words
When I originally signed up I tried to pay for one month of Postmates after the free trial period but I was charged for an entire year. Other than the first trial day I have not used this service. I was hoping to pay by the month so I could decide if this was a service I wanted to continue to use. But the issues I have had with my first order being more expensive than I expected and my order being completely wrong, along with being forced to pay for a year subscription up front that I do not want to use has me very dissatisfied with your company. I understand that I should be charged for this month, but I do not want to continue to pay for a year of something that I'm not even confident recommending. Thank you, Katie Farrell
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Postmates.com

Customer service issue
Reported by GetHuman-katiejof
Nov 23rd, 2018 - 10 mons ago
I have an issue with Postmates.com too
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Seen by 4 customers so far
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Timeline
GetHuman-katiejof started working on this issue
Nov 23rd, 2018 3:18pm