I was charged $**.** for a cancellation... i got an error message twice that said to tr...

GetHuman-jenaleig's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-jenaleig's own words
I was charged $**.** for a cancellation... i got an error message twice that said to try again in a few minutes... so I went back to try again both times to then be charged * times with temp holds equaling $***... When I went to the help center I saw all * orders being prepared... i was charged $**.** for one cancellaion and luckily I got to cancel the other one more wuickly before being charged. I need the holds to be released and refund the **.** I should not have been charged. After receiving an error that Oops something went wrong, onviously I did not think any of the orders were placed. The last time I tried It went through so luxkily I got to cancel the other * but I need my money back. I am out $*** now. I am furious!!!!
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Postmates.com

Customer service issue
Reported by GetHuman-jenaleig
Jun 12th, 2018 - 9 mons ago
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GetHuman-jenaleig started working on this issue
Jun 12th, 2018 3:07am