I was charged $**.** for a cancellation... i got an error message twice that said to tr...

GetHuman-jenaleig's customer service issue with Postmates.com from June 2018

1971 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-jenaleig's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenaleig's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenaleig will want to follow the link below to head to their help center. We will check on GetHuman-jenaleig later to make sure it's all set or try to help escalate.
The issue in GetHuman-jenaleig's own words
I was charged $**.** for a cancellation... i got an error message twice that said to try again in a few minutes... so I went back to try again both times to then be charged * times with temp holds equaling $***... When I went to the help center I saw all * orders being prepared... i was charged $**.** for one cancellaion and luckily I got to cancel the other one more wuickly before being charged. I need the holds to be released and refund the **.** I should not have been charged. After receiving an error that Oops something went wrong, onviously I did not think any of the orders were placed. The last time I tried It went through so luxkily I got to cancel the other * but I need my money back. I am out $*** now. I am furious!!!!
GetHuman-jenaleig did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-jenaleig fixed the problem
We are waiting for GetHuman-jenaleig to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-jenaleig fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jenaleig
Jun 12th, 2018 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1971 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman-jenaleig started working on this issue
Jun 12th, 2018 3:07am