You guys cancelled two of my orders in the last two days supposedly you guys are offeri...
GetHuman636820's overcharge issue with Postmates.com from April 2018
Help with my Postmates.com issue
GetHuman636820's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman636820 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman636820 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman636820's own words
You guys cancelled two of my orders in the last two days supposedly you guys are offering unlimited delivery for free for the rest of the month however I have not been able to take advantage of it my card has had all pre-authorizations exceeding the amount of the expected order or the expected amount of the order and yet and still I don't receive anything I think it's absolutely ridiculous and I'm very upset because I do not have enough money on my card now to order my dinner what are you guys going to do about it. I do not do customer service issues by email I like to talk to somebody via phone. Since this is not an option I don't know that I will be continuing any services with Postmates because I have nobody to talk to regarding my issue that is occurring now and I have to eat. ***-***-****
GetHuman636820 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman636820 fixed the problem
We are waiting for GetHuman636820 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.