I ordered a pair of a coach sunglasses a few days ago, the status of my order says "del...

GetHuman-leahotoo's customer service issue with PoshMark from November 2019

Help with my PoshMark issue
The issue in GetHuman-leahotoo's own words
I ordered a pair of a coach sunglasses a few days ago, the status of my order says "delivered" but I never received anything! I'm very upset! I would either like the sunglasses I ordered or a refund. Can I please get a tracking number that was on my order??? My order number is *dcff***ab****ddf*cebac*

GetHuman-leahotoo did not yet indicate what PoshMark should do to make this right.

How GetHuman-leahotoo fixed the problem
Yes the issue is fixed. The order status said my item had been "delivered" but wasn't. I did recieve my item today though. Poshmark needs to check on their delivery status system and not confuse buyers and sellers by marking an item delivered when it wasn't. I looked all over and panicked that my item was lost or stolen. Not cool!
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Customer service issue
Reported by GetHuman-leahotoo
Nov 22nd, 2019 - a year ago
GetHuman-leahotoo shared how to fix
Seen by 3 customers so far
Similar issue to 1877 others
0 customers following this
Items needed
Email address on the account
Name on the account
Address on the account
Order number


GetHuman-leahotoo started working on this issue
Nov 22nd, 2019 4:19am
GetHuman-leahotoo confirmed the issue is fixed. Hooray!
Nov 23rd, 2019 5:25am

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