I accidentally “purchased “ a dress . I have ordered on Poshmark before and have never...

GetHuman3031956's Return an Order issue with PoshMark from June 2019

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Username, Password, Email address on the account, Name on the account, Address on the account, and Order number
The issue in GetHuman3031956's own words
I accidentally “purchased “ a dress . I have ordered on Poshmark before and have never had this happen. I countered with an offer and before I could decide if I wanted to purchase it , the item was immediately bought! I tried desperately to cancel , however the cancel tab would not highlight , consequently I was forced into this purchase. I IMMEDIATELY emailed Poshmark and the seller to let them know that * mins prior I accidentally purchased. I received no response from the seller and the next morning received an email from Poshmark stating they got my email and would address as soon as they could . ** hours later I got an email from Poshmark telling me “ sorry the item is already on its way “ they did not address my problem with the cancel tab or offer any solution. I tried emailing them * separate times asking for a contact phone number where I could speak directly to a customer service representative and once again explaining the issue . I received the item on Monday afternoon. I have not received any further contact from Poshmark. I am now livid . This transaction was May on May **, *****The transaction * is**cf*d*******f**c*fbfb***

GetHuman3031956 did not yet indicate what PoshMark should do to make this right.

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PoshMark

Return an Order issue
Reported by GetHuman3031956
Jun 4th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 2695 others
0 customers following this

Timeline

GetHuman3031956 started working on this issue
Jun 4th, 2019 4:51pm
GetHuman3031956 indicated the issue is not fixed yet.
Jun 4th, 2019 4:51pm
GetHuman3031956 indicated the issue is not fixed yet.
Jun 4th, 2019 4:51pm
GetHuman3031956 indicated the issue is not fixed yet.
Jun 4th, 2019 4:51pm
GetHuman3031956 indicated the issue is not fixed yet.
Jun 4th, 2019 11:43pm
GetHuman3031956 indicated the issue is not fixed yet.
Jun 4th, 2019 11:43pm
GetHuman3031956 indicated the issue is not fixed yet.
Jun 4th, 2019 11:43pm
GetHuman3031956 indicated the issue is not fixed yet.
Jun 4th, 2019 11:43pm