I accidentally “purchased “ a dress . I have ordered on Poshmark before and have never...
GetHuman3031956's Return an Order issue with PoshMark from June 2019
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The issue in GetHuman3031956's own words
I accidentally “purchased “ a dress . I have ordered on Poshmark before and have never had this happen. I countered with an offer and before I could decide if I wanted to purchase it , the item was immediately bought! I tried desperately to cancel , however the cancel tab would not highlight , consequently I was forced into this purchase. I IMMEDIATELY emailed Poshmark and the seller to let them know that * mins prior I accidentally purchased. I received no response from the seller and the next morning received an email from Poshmark stating they got my email and would address as soon as they could . ** hours later I got an email from Poshmark telling me “ sorry the item is already on its way “ they did not address my problem with the cancel tab or offer any solution. I tried emailing them * separate times asking for a contact phone number where I could speak directly to a customer service representative and once again explaining the issue . I received the item on Monday afternoon. I have not received any further contact from Poshmark. I am now livid . This transaction was May on May **, *****The transaction * is**cf*d*******f**c*fbfb***
GetHuman3031956 did not yet indicate what PoshMark should do to make this right.
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