Hello I shipped Order *bd**d******f******b*ab* which was for a pair of black Christian...

GetHuman-wrapgeni's customer service issue with PoshMark from November 2018

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The issue in GetHuman-wrapgeni's own words
Hello I shipped Order *bd**d******f******b*ab* which was for a pair of black Christian Louboutin shoes to a posh buyer. She received the shoes and open a case review in ERROR about my shoes but referenced an inauthentic Gucci belt she received. She later noted on the review that she referenced the wrong seller. However, the case is still is open and my funds not released. I would like my funds released and this case denied immediately as her claim clearly was not about my shoes.
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Customer service issue
Reported by GetHuman-wrapgeni
Nov 2nd, 2018 - a mon ago
I have an issue with PoshMark too
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Seen by 1 customer so far
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GetHuman-wrapgeni started working on this issue
Nov 2nd 2:37pm