NOT RESOLVED

GetHuman851611's customer service issue with PoshMark from July 2018

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The issue in GetHuman851611's own words
I just logged in and saw that my closet is empty ... Update- I just checked and I’m on able to access my account. Contrary to what poshMark is saying, this is not even close to being resolved **This morning I received a message from support requesting info I’ve already provided. **I replied to support As follows...*Hi Marium,*Thank you for the message below. On June ** and **st I was communicating with James at poshMark support but apparently James didn’t share that information. And, just to be clear, I am not knocking James, or you.... I’m assuming pm support reps do the best they can with whatever ghetto email system your employer has in place. It must be frustrating to hear that pm support is days behind on this case. ** In summary, here’s what I think you need to understand in order to promptly reinstate my account keeping in mind that somewhere in the poshMark black hole of support tickets our messages I’ve already sent explaining the following....** June ** I went to the post office with two packages * - Bra sold to @brittwashko* - * pairs of PRADA returning to seller @tinarina***** June ** am @tinarina*** posted unfriendly remarks on my profile causing me to realize I got the labels mixed up. after @tinarina*** vented on my profile she blocked me from communicating with her. ** I emailed support June ** asking for help resolving this in an efficient way. By the end of the day on June ** I hadn’t heard back and took matters into my own hands and went to the USPS website and had the package that should’ve gone to @tinarina*** intercepted before it got to @brittwashko**Please see attachments hereto And numbered accordingly that show....* *- verification of my USPS request intercept on June *** *- @brittwashko give me a five star rating received the bra * @tinarina*** still has the first one. When I realized my * mistake I sent out another one to @brittwashko* *- verification @tinarina*** received her junk Prada on June **.**In regards to attachment *, this was posted to support vi a the pmapp on June **. Since PoshMark hasn’t figured out how to organize and prioritize support tickets my account was inappropriately restricted on June **. **Yesterday I just figured it’s gonna be a huge loss for me financially and decided to just let it go because the cost of not letting it go could become, in so many ways, more and more severe.*I actually deleted my account and uninstalled your apps.**In spite of my deleting my account I’m hoping that you have the ability to reinstate and unrestrict me so my listings are available to purchase.**On the chance that my deleting my account results in me having to start all over, just forget it! * *Please understand how unbelievably put out I am over this and that I mean no disrespect to you or anyone on your support team. **Resp,*Jill Korenaga******I received an email last week from Poshmark support telling me that my account had been restricted. The reason cited said ““ other .**I’ve sent a number of emails to poshMark support with no response
I haven't heard from them to get any details on what went wrong what I can do Etc
I would like to know what happened and what I need to do to reactivate my account
I've acted honorably as a buyer and a seller. I have purchased wholesale items and resold them meaning Poshmark double dips on every wholesale purchase that I make and turn around and sell. And that's fine with me but now I feel like this was a risky proposition. Too risky since Poshmark can just flip a switch for any reason
I accepted the Poshmark and Ambassador invitation
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PoshMark

Poshmark
Customer service issue
Reported by GetHuman851611
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 30 customers so far
Similar issue to 286 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman851611 started working on this issue
Jul 5th, 2018 4:29pm
GetHuman851611 shared this issue with friends on Facebook
Jul 5th, 2018 4:31pm
GetHuman851611 indicated the issue is not fixed yet.
Jul 5th, 2018 5:29pm
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Jul 5th, 2018 6:12pm
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Jul 5th, 2018 6:13pm
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Jul 5th, 2018 6:16pm
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Jul 5th, 2018 7:37pm
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Jul 5th, 2018 7:38pm
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Jul 5th, 2018 7:44pm
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Jul 5th, 2018 7:45pm
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Jul 5th, 2018 7:46pm
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Jul 6th, 2018 8:56pm
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Jul 6th, 2018 8:57pm
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Jul 6th, 2018 8:58pm
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Jul 6th, 2018 9:05pm
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Jul 8th, 2018 8:06pm
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Jul 9th, 2018 6:03pm
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Jul 9th, 2018 6:58pm
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Jul 10th, 2018 5:07pm
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Jul 12th, 2018 8:23pm
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Jul 12th, 2018 8:23pm
GetHuman851611 indicated the issue is not fixed yet.
Jul 12th, 2018 8:42pm