Hi,*I went to the popeyes today to try been waiting for store to open i ordered the * p...

GetHuman-mboxhold's Complaint issue with Popeyes from May 2020

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Hi,*I went to the popeyes today to try been waiting for store to open i ordered the * piece chicken tender meal mild with rice and beans and sprite with a blueberry lemon pie i waited in drive thru a lil while it was eight cars in front of me about*i get to the window and give the young lady my payments and ask to use my visa for purchase and put any owed amount on my amex another lady standing there shouted and said we cant unless you know your balance on card i said really well okay just use my american express for whole purchase i dont know what i have left but never been asked to know my balance on my visa gift card before it runs like a visa credit card anyway i get my order and ask for ranch and ask for my drink had to ask for straw pulled off went to park to eat open bag no napkins open chicken box and its literally fried crispy batter very little meat to be found on tenders and my rice was rice and looked like scrambled livers in it i ordered red beans and rice and to top it off my pie was apple i guess im so freakin upset i ordered blue berry and lemon and i dont have time to go back what a disapointment!*If I had receipt i would give my information for a refund because i would like my money back but guess what no receipt to be found with my bag im back at work and i just wanted to write in hope that someone cares ......I will give my information below..*order today around ******* pm *charge was almost ** dollars to my american express card *martha green*po box ****wetumpka al ******I would like my ** bucks back somehow maybe you can find charge by time and card name i hope..* thanks* mrs green

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Popeyes

Complaint issue
Reported by GetHuman-mboxhold
May 27th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 451 others
0 customers following this

Timeline

GetHuman-mboxhold started working on this issue
May 27th, 2020 9:11pm
GetHuman-mboxhold indicated the issue is not fixed yet.
May 28th, 2020 4:28am

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