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The issue in GetHuman2219989's own words
To whom it may concern *I just visited your new location in lake Elsinore and no joke sat in the drive through for *-*** hrs. Not one employee letting people know that the wait would be that long. ** just to get back home to find that there were no napkins or eating utensils. Had someone been outside letting people know it would take an hr. and a ***. I wouldn’t be so angry right now.*Thanks for listening!!!*-Robert C
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