I came to the Popeye's on American Legion Highway in October I bought a four piece dark...

GetHuman-teris's customer service issue with Popeyes from December 2018

7 views | 239 similar | 0 following
Help with my Popeyes issue
First: share to improve GetHuman-teris's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-teris's next move: try calling Popeyes again.
The best way to get your problem resolved is to tap the button below to start calling Popeyes. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-teris may need:
Name on the reservation
The issue in GetHuman-teris's own words
I came to the Popeye's on American Legion Highway in October I bought a four piece dark meat and two biscuits when I got home my chicken was cold and I only had one biscuit and no pepper I called Popeyes and told him what happened they told me when I come back to Massachusetts because I live in New Hampshire to come in and I would get a four piece and two biscuit replacement. Tonight I came to Popeyes and ask to speak to the general manager and told him my situation. He said we don't just go around giving away free chicken he was very rude and arrogant to me walked away and just ignored me. I bought two *-Piece and two biscuits meals and I paid $** and some change no problem but he was so nasty to me in front of all the other customers yelling at me I asked him for his name and his position and he told me is none of my business. I asked one of the other employees can I please have his name and his position one of the other employers gave me his name and his position his name is Lee f i p p s. Or f i p p s Lee. And he is the general manager he's a arrogant rude individual I was very embarrassed walking out of the store and I will never use that Popeyes again. I live in Nashua New Hampshire I come here every second week of the month to have family time and we always use this Popeyes but my family will no longer use this Popeyes Alice something is done about that manager. I'm still angry and I am out of a box of chicken. * piece dark meat and two biscuits. The manager told me to come in the next time I come to Massachusetts they would replace my order. And that did not happen and I'm very upset about that. My name is Lavernis Smith. And I'd like to know what you're going to do to correct this mistake.

GetHuman-teris did not yet indicate what Popeyes should do to make this right.

How GetHuman-teris fixed the problem

We are waiting for GetHuman-teris to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Popeyes's attention and get better help faster. Tap below to get started.
Having Popeyes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-teris fixes it.
This email address isn't valid

Popeyes

Customer service issue
Reported by GetHuman-teris
Dec 20th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 239 others
0 customers following this

Timeline

GetHuman-teris started working on this issue
Dec 20th, 2018 10:38pm