Polo Green sprayer top leaks

GetHuman1000322's customer service issue with Polo Ralph Lauren from August 2018

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The issue in GetHuman1000322's own words
Polo needs to replace the company that makes the spray top to Polo Green. When spraying half of the cologne drips down the side of the bottle. This has been occurring for several years and I finally wanted to mention it to your company. As it is $**.** or so, it is stupid to have a top that leaks. I am considering not buying anymore after so many years. Should be an easy fix. ... I have been using Polo green cologne for probably ** years. For the past * years I have noticed the sprayer leaks significantly when spraying. This last bottle I have leaks more around the cap than what sprays. It is expensive and I would hate to stop using the product but it has gotten so bad I feel at least half of the bottle is wasted. *Please contact the company that makes the caps and test the product yourself. It's really bad.
change manufacturer or fix the leaking problem
** years at least. Everyone wants to know what I "am wearing?"
Just hoping I will hear from someone as to how the company is going to resolve. If not, I will have to find another product.
I have an issue with Polo Ralph Lauren too
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Polo Ralph Lauren

Customer service issue
Reported by GetHuman1000322
Aug 16th, 2018 - a yr ago
I have an issue with Polo Ralph Lauren too
Fixed
Seen by 11 customers so far
Similar issue to 7 others
0 customers following this
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Items needed
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Timeline
GetHuman1000322 started working on this issue
Aug 16th, 2018 4:22pm
GetHuman1000322 indicated the issue is not fixed yet.
Aug 16th, 2018 8:14pm
GetHuman1000322 indicated the issue is not fixed yet.
Aug 17th, 2018 3:58pm
GetHuman1000322 indicated the issue is not fixed yet.
Aug 17th, 2018 3:59pm
GetHuman1000322 indicated the issue is not fixed yet.
Aug 17th, 2018 6:00pm
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Aug 19th, 2018 5:23pm
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Aug 21st, 2018 9:57pm
GetHuman1000322 indicated the issue is not fixed yet.
Aug 21st, 2018 10:02pm