I walk to earn candies to evolve a Magikarp. Therefore, I walk ** times a track that is...

GetHuman-ljcolber's customer service issue with Pokemon GO from March 2019

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The issue in GetHuman-ljcolber's own words
I walk to earn candies to evolve a Magikarp. Therefore, I walk ** times a track that is *** mile around, so the total miles is *. When I check the km that I walked on Pokemon Go it comes up to a little over *km. By the miles to km converter, my count should be *.***** km. I'm missing over *km. I want to have accurate accounting of my processes. I don't want to walk * times as much to get what I should have acquired.
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Pokemon GO

Customer service issue
Reported by GetHuman-ljcolber
Mar 28th, 2019 - 21d ago
I have an issue with Pokemon GO too
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Seen by 7 customers so far
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Timeline
GetHuman-ljcolber started working on this issue
Mar 28th 2:02pm
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Mar 28th 2:03pm