My Pok*mon go train her account is linked to my Facebook. However, I just got a new pho...

GetHuman1966233's customer service issue with Pokemon GO from January 2019

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Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1966233 will need to dig through the advice provided by Pokemon GO, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1966233 can let us know if they help or not.
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Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman1966233's own words
My Pok*mon go train her account is linked to my Facebook. However, I just got a new phone and when I try to login through Facebook it tries to force me to continue as someone else. I’m on able to get it to recognize me or my proper Facebook account on my phone. I either need support in getting around this issue or another way of recovering my Pok*mon GO account. My trainer nickname is SparkelCornval
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Pokemon GO

Customer service issue
Reported by GetHuman1966233
Jan 15th, 2019 - 9 mons ago
I have an issue with Pokemon GO too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1966233 started working on this issue
Jan 15th 12:34am