My game crashed and I deleted and installed the app again. When logging in, J forgot my...

GetHuman1033920's customer service issue with Pokemon GO from August 2018

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The issue in GetHuman1033920's own words
My game crashed and I deleted and installed the app again. When logging in, J forgot my password and clicked the “forgot my password” button. Then, when i put in my email and information, it says there isn’t an email attached to an account that matches mine. It’s the exact email I used and it still says that. I don’t want to get locked out, but I want my account back, since I’ve made so much progress.
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Pokemon GO

Customer service issue
Reported by GetHuman1033920
Aug 25th, 2018 - 4 mons ago
I have an issue with Pokemon GO too
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Seen by 4 customers so far
Similar issue to 733 others
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Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman1033920 started working on this issue
Aug 25th 1:13am