I created an account when the game was released and I stopped playing it for a while. D...

GetHuman994051's customer service issue with Pokemon GO from August 2018

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The issue in GetHuman994051's own words
I created an account when the game was released and I stopped playing it for a while. During that time, the update on logins (with google and Facebook links) was created. I’m not sure how users would sign in before that, but I don’t know how to sign into it now since it was never linked to any of those. I’ve tried logging in through Pok*mon trainer club but it tells me there’s no such thing as that account linked through that. However, I know my account still exists because I tried using my old username “ArcticCat**” and it told me it was unavailable to use because someone else was already named that, which would be me on my old account. I hope there’s a way of retrieving that account. Thank you
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Pokemon GO

Customer service issue
Reported by GetHuman994051
Aug 15th, 2018 - a yr ago
I have an issue with Pokemon GO too
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Seen by 4 customers so far
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Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman994051 started working on this issue
Aug 15th, 2018 10:42am
GetHuman994051 indicated the issue is not fixed yet.
Aug 16th, 2018 8:42am