How are you I having a problem I met all field research requirements to get raikou I wa...
GetHuman993967's customer service issue with Pokemon GO from August 2018
Help with my Pokemon GO issue
GetHuman993967's next move: find and follow the right step-by-step guide.
Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman993967 will need to dig through the advice provided by Pokemon GO, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman993967 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Pokemon GO has better answers for you: Pokemon GO Help Center
The issue in GetHuman993967's own words
How are you I having a problem I met all field research requirements to get raikou I was at the point of catching him when I ran out of pokeballs my only alternative was to run away I checked and I was still able to claim him so I soon as I got more pokeballs I went back in to the field research to capture him as soon as I go in and click on the field research price all I get is a blank screen I still hear the music playing if I touch the screen I get the sound of when you’re trying to capture a Pokemon out in the field I can’t even go back to the original screen because it has no option so I stay stuck here my only alternative is to shut down the app and re-Boot the game it the only way I’m able to play PLZ HELP Don’t want to miss my opportunity to catch raikou I’m new to Pok*mon GO and I would hate to be discourage from playing this wonderful game thank you so much
GetHuman993967 did not yet indicate what Pokemon GO should do to make this right.
I have an issue with Pokemon GO too
How GetHuman993967 fixed the problem
We are waiting for GetHuman993967 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.