Ho completato la prima missione del mio pokemon go e mi sarebbe dovuto uscire snorlax e...

GetHuman-matteoog's customer service issue with Pokemon GO from August 2018

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Help with my Pokemon GO issue
GetHuman-matteoog's next move: find and follow the right step-by-step guide.
Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-matteoog will need to dig through the advice provided by Pokemon GO, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-matteoog can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Pokemon GO has better answers for you: Pokemon GO Help Center
The issue in GetHuman-matteoog's own words
Ho completato la prima missione del mio pokemon go e mi sarebbe dovuto uscire snorlax e mi * us ito un pokemon leggendario. Ho chiuso pokemon go poi l'ho riaperto e sono andato nel pacco dove c'era il pokemon leggendario per provare prenderlo e mi * uscito lo schermo tutto blu e non posso tornare indietro devo perforza uscire dal gioco e rientrare e fa sempre cos* ho anche provato a riavviare il mio dispositivo e ad installare e disinstallare l'app pokemon go pi* volte ma non ha funzionato io vorrei che mi aiutaste a risolvere il problema
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Pokemon GO

Customer service issue
Reported by GetHuman-matteoog
Aug 11th, 2018 - a yr ago
I have an issue with Pokemon GO too
Fixed
Seen by 6 customers so far
Similar issue to 555 others
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Timeline
GetHuman-matteoog started working on this issue
Aug 11th, 2018 6:29pm
GetHuman-matteoog confirmed the issue is fixed. Hooray!
Aug 11th, 2018 8:20pm
GetHuman-matteoog indicated the issue is not fixed yet.
Aug 11th, 2018 8:23pm
GetHuman-matteoog indicated the issue is not fixed yet.
Aug 11th, 2018 8:26pm
GetHuman-matteoog indicated the issue is not fixed yet.
Aug 11th, 2018 8:27pm