Good afternoon,*My name is Juan Marcos Segura and my Pok*mon Go user is jmarcosso. This...

GetHuman-jmjmarco's customer service issue with Pokemon GO from August 2018

Help with my Pokemon GO issue
The issue in GetHuman-jmjmarco's own words
Good afternoon,*My name is Juan Marcos Segura and my Pok*mon Go user is jmarcosso. This morning I went to the Los Arcos Mall in Seville to participate in the Eevee Community Day. I didn't find any shiny Eevee until last minute. I took some pictures and caught it. But when I looked the Pok*mon profile, It was a regular Eevee. I have pictures ti prove that at first it was shiny and then It wasn't. I was wondering if there was some way of getting back the shiny Eevee I found, or getting a compensation.*Regards.**---------**Buenas tardes.**Me llamo Juan Marcos Segura y mi usuario de Pok*mon Go es jmarcosso. Esta ma*ana he ido hasta el Centro Comercial Los Arcos de Sevilla para participar en el d*a de la comunidad de Eevee. No me ha salido ning*n shiny hasta el *ltimo momento. Le he hecho una fotograf*as con *l y lo he atrapado. Sin embargo cuando ha aparecido el perfil del pokemon era un Eevee normal. Tengo fotograf*as para demostrar que el Pok*mon al principio era shiny y luego no. Me preguntaba si habr*a alguna manera de recuperar el shiny que he capturado, o de que me compensen.**Saludos.
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Pokemon GO

Customer service issue
Reported by GetHuman-jmjmarco
Aug 11th, 2018 - 8 mons ago
I have an issue with Pokemon GO too
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Seen by 4 customers so far
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GetHuman-jmjmarco started working on this issue
Aug 11th, 2018 4:05pm
GetHuman-jmjmarco indicated the issue is not fixed yet.
Aug 11th, 2018 5:35pm
GetHuman-jmjmarco indicated the issue is not fixed yet.
Aug 12th, 2018 5:44pm