My family has * pokemongo accounts. Yesterday and today all * accounts crashed continuo...

My family has * pokemongo accounts. Yesterday and today all * accounts crashed continuously during the events.**We purchased pokecoins so my son could battle during the * hour Articuno raid. The game crashed and he didn't receive coins until event ended so he did nor get an Articuno. Account name: Chapley* email: *****@***.com. Game crashed while raiding on all * accounts - we didn't get extra raid passes to make up for it. **None of us were able to get a shiny as we kept getting kicked out! **Today my account again down almost half of the event. I purchased extra coins and bought **** coin box and again didn't get to really partipate as the game kept crashing.*Account mchapley email *****@***.com**In the past week between all * accounts I have spent more than $**.**MysKat - *****@***.com *Tchapley - *****@***.com*Chapley* - *****@***.com*Mchapley - *****@***.com**We love this game but are extremely frustrated and ready to quit playing. Both events were very disappointing as we were down trying to log back in more than we got to play. We have issues logging on to the game in our area so we drive ** minutes each way to go to a better site where more players are at.**I know we are not the only players who had connectivity issues. Will you be holding any other special events so the people who weren't able to get the special pokemon have a chance or reimburse us? We love playing but I do not want to waste money buying coins that are basically being wasted since the game crashes so frequently during the events that I am purchasing coins for.**Please let me know if you are going to compensate players in some way, like giving back raid passes for or refunding money?**Thank you,**Michelle Chapley*Acct: mchapley, TChapley, chapley* and MysKat