I got * tickets assuming my mom would get * tickets to pokemon go fest chicago. We hav...

GetHuman-rachhorm's customer service issue with Pokemon GO from May 2018

Help with my Pokemon GO issue
The issue in GetHuman-rachhorm's own words
I got * tickets assuming my mom would get * tickets to pokemon go fest chicago. We have * people in our family, but we live **** miles apart and meet for this event. I had no idea that between her my twin her husband and my brother noone would be able to get through. I see orders are being refunded. Ive been going to the tickets.coms website ** times a day hoping the cancelled ones will pop back up. I have even had people at work try. Todays me and my twins birthday and shes got people trying to sell them to her for *** dollars. Can i please change my order from * to *.. and fill in the spaces of refunded tickets. My twins name is diane hormel and shes spent thousands and i have as well. We got my mom playing my older sister and younger brother. She cries and cries a d cries because she went to last years event and mom didnt get the chance to. Ive offered not to go so more of them could but i can't afford the hundreds people want on ebay and mom won't even talk about it. I know it sounds crazy but since i lost my dad to alcoholism and moved....this game is the relief in my day. I treat cancer for a living at Cleveland clinic.... and this game helps me cope with all the bad i see. Who can i call about the refunded tickets or can someone call or email me to buy the other *. Ive been seriously depressed over this. Please help.
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Pokemon GO

Customer service issue
Reported by GetHuman-rachhorm
May 23rd, 2018 - 6 mons ago
I have an issue with Pokemon GO too
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Seen by 3 customers so far
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GetHuman-rachhorm started working on this issue
May 23rd 9:49pm
GetHuman-rachhorm indicated the issue is not fixed yet.
May 24th 3:53pm