I have had pogo for around ** yrs.. I also signed on to Ea on **********...I tried to s...

GetHuman-sbrunell's Recover Account issue with Pogo - EA Games from October 2019

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The issue in GetHuman-sbrunell's own words
I have had pogo for around ** yrs.. I also signed on to Ea on **********...I tried to sign on to pogo as I always have on saturday and I was told that I had to pay my monthly fee and I went to pay and they would not accept my Credit Card, that I know has funds in it..One thing led to another and I no longer was able to get to the account page... and went back to Pogo my account and all my ** million points were gone and I am not going to start a new account..I need help with this I have tried the phone numbers, and they are no longer available..I think this is a terrible way to treat a long time customer..Would you please tell me how to resolve this and give me my points back My name is Sandi Brunell that is my screen name also I can be reached at ***- ***-****..Please help me with this so I can get back to my games....Thank you Sandi Brunell..

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Pogo - EA Games

Recover Account issue
Reported by GetHuman-sbrunell
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 5477 others
0 customers following this

Timeline

GetHuman-sbrunell started working on this issue
Oct 29th, 2019 9:08pm