When I went to pogo this afternoon, I got a notification to JOIN POGO. I was totally un...

GetHuman3835157's Recover Account issue with Pogo - EA Games from October 2019

Help with my Pogo - EA Games issue
Before contacting them, items GetHuman3835157 may need:
Username, Password, and Email address on the account
The issue in GetHuman3835157's own words
When I went to pogo this afternoon, I got a notification to JOIN POGO. I was totally unaware my subscription was due now. I was on pogo earlier today before * AM and all was fine. I haven't any money in my account today as I'm paid monthly when my SSDI comes in. It comes in on the second Wednesday of each month - until then I have no money. I will be able to pay November **th but, there was nothing on the main page saying my annual membership was coming due and the subscription was about to expire. I use pogo daily as one can tell with the gems I just bought recently. I've been a member since the conception of pogo, before you began charging. You make a lot of money now with all the games we play requiring gems we must purchase in order to play, even though we are members. Being ***% disabled, I need Pogo to pass my time. There was no reminder of my subscription about to expire as in the past. How about the two weeks free we're supposed to get? I need to complete challenges that have required the purchase of gems for the challenges.

GetHuman3835157 did not yet indicate what Pogo - EA Games should do to make this right.

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Pogo - EA Games

Recover Account issue
Reported by GetHuman3835157
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 5456 others
0 customers following this

Timeline

GetHuman3835157 started working on this issue
Oct 26th, 2019 10:38pm
GetHuman3835157 shared this issue with friends on Facebook
Oct 26th, 2019 10:39pm
GetHuman3835157 shared this issue with friends on Facebook
Oct 26th, 2019 10:39pm