I used to really enjoy being on your site. However, now I would not recommend any femal...

GetHuman-mrsjetta's customer service issue with Plentyoffish from March 2021

Help with my Plentyoffish issue
The issue in GetHuman-mrsjetta's own words
I used to really enjoy being on your site. However, now I would not recommend any female join POF. Your site is literally filled with con artist and men that are very nasty and rude to women that reject them to the point of harassment. I've had them create a new profile just to continue to harass me. I reported one guy and there was nothing done about him at all. He was still online and still harassing me. It got to the point where I am no longer a member and will never come back to your site. I don't know how any woman could feel safe meeting men from POF. This is not my first time expressing this. I am going to contact someone in the government and see what regulations POF is not following by allowing men to continue to be on the site and harass women. DO YOU NOT CARE ABOUT ANYONE SAFETY ON YOUR SITE OR DO YOU JUST WANT MEMBERS AND MONEY?

GetHuman-mrsjetta did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-mrsjetta fixed the problem
I reported my issue on your site. A POF rep emailed me the very next day. I had to provide the screen name or profile link to the person harassing me. Now I will see what happens after this
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Plentyoffish

Customer service issue
Reported by GetHuman-mrsjetta
Mar 24th, 2021 - 2 months ago
Fixed
GetHuman-mrsjetta shared how to fix
Seen by 5 customers so far
Similar issue to 7910 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman-mrsjetta started working on this issue
Mar 24th 7:14pm
GetHuman-mrsjetta confirmed the issue is fixed. Hooray!
Mar 25th 12:07pm