Good morning,**I am a ** yr old male*My username was Spoyles, I had a paid account*My a...

GetHuman3788579's customer service issue with Plentyoffish from October 2019

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The issue in GetHuman3788579's own words
Good morning,**I am a ** yr old male*My username was Spoyles, I had a paid account*My account was hacked last night, my pictures were removed and replaced with * pics of a female. My about section was edited and my info was completely changed. When I woke up, I had over ** messages from men. I then tried to log into the pof site on my computer and was unable to. I clicked forgot password on the app on my phone and my computer and have not received an email. I then received emails that my account payment was cancelled and $** was returned to me. **Before I was logged out, I was able to upload my pics and re-edit my profile on my phone app.**I have no way of fixing or logging into my account now, and after clicking "forgot password" multiple times I have not received an email to reset my password.

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Plentyoffish

Customer service issue
Reported by GetHuman3788579
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 62202 others
0 customers following this

Timeline

GetHuman3788579 started working on this issue
Oct 18th, 2019 3:10pm
GetHuman3788579 indicated the issue is not fixed yet.
Oct 18th, 2019 8:01pm
GetHuman3788579 indicated the issue is not fixed yet.
Oct 18th, 2019 8:13pm

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