I received an email stating that my email address had been changed see below. This was...
GetHuman-derekmtr's customer service issue with Plentyoffish from April 2019
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Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-derekmtr will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-derekmtr can let us know if they help or not.
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Before contacting them, items GetHuman-derekmtr may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman-derekmtr's own words
I received an email stating that my email address had been changed see below. This was not me and now you will not allow me access to my account or even give me the ability to speak to someone, I had to google this email address. I have attempted password reset * times and I am not getting any response.*I do not know how this happened but I do need help in order to recover my account**Derek Traynor** ** *Dear Soldier**,**Your email was changed on your POF account at *:**:** PM on Thursday, April **, **** (Pacific Standard Time).**If this change was made by you, please disregard this message.**If you did not request this change, please immediately log into your account and change your password. You can do so here: change password.**If you cannot login to POF and suspect your account was compromised, please reply to this email so that our customer service team can assist you, and close the account if needed. **Thank you for your attention.***If you do not wish to be notified by email, please unsubscribe here:*Plentyoffish Media Inc. ****-*** West Hastings St., PMB ***, Vancouver, BC V*C*A**********
GetHuman-derekmtr did not yet indicate what Plentyoffish should do to make this right.
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