I recently created a profile on the Plenty of Fish app, under the username of SarcasmAn...

GetHuman1116460's customer service issue with Plentyoffish from September 2018

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The issue in GetHuman1116460's own words
I recently created a profile on the Plenty of Fish app, under the username of SarcasmAndCaffeine, spent a lot of time writing out a detailed and in depth bio about myself and adding photos of myself etc to my profile. I then began having nice conversations with a few people on the app and generally exploring the app and getting to see who was on there etc. I then go to log into my account yesterday evening, less than ** hours after my profile has been made, to find that my login details did not work and no password reset email has been sent to my email address despite multiple requests for it to be done on the app. Having read up on this issue, it would seem that my profile has been deleted for some reason, and to add insult to injury, I have now been banned from signing up again on the app as well. Can someone please explain to me exactly why my profile was deleted and why I have been banned from using POF? As I have not broken any of the terms of usage, I've not been rude to anyone, there were no naked photos etc and my profile is genuine and not a spammer*fake*catfish etc. (I can prove I am who I say I am if required.) Please can someone get back to me on this and advise on the next steps? As I am quite unhappy with what's happened and do not see any reason why I shouldn't be able to use the app. **Many thanks,**Kind Regards, **Leeanne (SarcasmAndCaffeine)
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Plentyoffish

Customer service issue
Reported by GetHuman1116460
Sep 9th, 2018 - 10 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 15 customers so far
Similar issue to 11879 others
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman1116460 started working on this issue
Sep 9th, 2018 4:37pm
GetHuman1116460 indicated the issue is not fixed yet.
Sep 12th, 2018 8:45pm
GetHuman1116460 indicated the issue is not fixed yet.
Sep 12th, 2018 8:45pm
GetHuman1116460 indicated the issue is not fixed yet.
Sep 12th, 2018 8:45pm