I have had many issues since May **** I had called for a refund of a payment I wanted r...

GetHuman1028201's customer service issue with Plentyoffish from August 2018

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The issue in GetHuman1028201's own words
I have had many issues since May **** I had called for a refund of a payment I wanted reversed due to my app not allowing me to change my personal information. I was told it would be reversed and refunded back to my account. I have yet to see that come back to my account. I was also charged recently once again and I called back the following day and I was told it would be refunded to my account. It like the other has not been refunded. I decided to call to find out what the problem is and they told me billing will contact me in ** and never did. I was on the phone with a representative and was hung up on on more that ** occasions. I have had enough of this service and I will never use it again. I have contacted my bank and reported your transactions.
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Plentyoffish

Customer service issue
Reported by GetHuman1028201
Aug 23rd, 2018 - 4 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 4 customers so far
Similar issue to 9179 others
0 customers following this
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Timeline
GetHuman1028201 started working on this issue
Aug 23rd 5:39pm
GetHuman1028201 indicated the issue is not fixed yet.
Aug 23rd 6:46pm