Username: AugustJeff**Real Name: Jeff Little**I am extremely disappointed with your com...

GetHuman908433's customer service issue with Plentyoffish from July 2018

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The issue in GetHuman908433's own words
Username: AugustJeff**Real Name: Jeff Little**I am extremely disappointed with your company... on July ** (I believe) I viewed a POF member and reached out to her with a message and hit send. A message appeared ‘This user only accepts messages from UPGRADED users- upgrade now to contact this user’. So I did.**A few hours later I went to ‘sent messages’ to see if she read my message and the profile had disappeared.**I find that HIGHLY coincidental- you had a fake user to get your members to upgrade then that user disappears?**I DEMAND a refund. **I also want to make **** sure you DO NOT automatically bill be for that upgraded membership.**Please respond ASAP.**Jeff Little****-***-**********@***.com
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Plentyoffish

Customer service issue
Reported by GetHuman908433
Jul 23rd, 2018 - 10 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 3 customers so far
Similar issue to 5020 others
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Items needed
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Timeline
GetHuman908433 started working on this issue
Jul 23rd, 2018 4:03pm
GetHuman908433 indicated the issue is not fixed yet.
Jul 23rd, 2018 10:13pm
GetHuman908433 indicated the issue is not fixed yet.
Jul 26th, 2018 7:38pm