Hello, I’m Mike. This is a tech support question related to the search engine within th...

GetHuman852684's customer service issue with Plentyoffish from July 2018

1 view | 3734 similar | 0 following
Help with my Plentyoffish issue
First: share to improve GetHuman852684's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman852684's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman852684 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman852684 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman852684 may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman852684's own words
Hello, I’m Mike. This is a tech support question related to the search engine within the POF app for iOs. I have an iphone *. Typically, when I refresh an advanced search and have it sorted by “Last Visit” the vast majority or first few pages of users are “Online Now” with this green text next to their name. The problem is, last time I refreshed a search and changed only the radius, it just randomly assorted the users. Most of which aren’t online. I can no longer see who is online, which is extremely ineffective for getting responses. It seems to be stuck this way. I have reinstalled the app, logged out and back in, but despite all my quick fixes, it continues to display a random list of users **% of which don’t appear to be online. Are you familiar with this glitch? How do I get the search function to go back to displaying a list of Online Now users first at the top? This appears to be the best way to use the app. I hope I explained this issue well enough. Thank you.

GetHuman852684 did not yet indicate what Plentyoffish should do to make this right.

How GetHuman852684 fixed the problem

We are waiting for GetHuman852684 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman852684 fixes it.
This email address isn't valid

Plentyoffish

Customer service issue
Reported by GetHuman852684
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 3734 others
0 customers following this

Timeline

GetHuman852684 started working on this issue
Jul 5th, 2018 8:35pm