To whom it may concern,*I writing in regards to my POF account. There is money being ta...
GetHuman628030's Refund subscription issue with Plentyoffish from April 2018
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Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman628030 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman628030 can let us know if they help or not.
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Email address on the account, username on the account, and Name on the account
The issue in GetHuman628030's own words
To whom it may concern,*I writing in regards to my POF account. There is money being taken out of my account every month when it was suppose to have stopped already. I'm asking for only a refund of * months if possible. There have been a lot more than * payments of $**.** taken out for many months now. My bank is aware and is deeming this fraud. I was told to now contact POF to stop any further payments. **My bank gave me a number to contact POF directly about this situation, but unfortunately that was unsuccessful. So next step is this, afterwards I'll complete the police report and file with them as well as the BBB, if I can't get this issue resolved. **Thanks so much,*JoAnna Bailey***EMAIL ADDRESS: *****@***.com*(This is also a way to contact me with any info regarding the statement above)*PHONE NUMBER: *(***)***-*****(This is the best way to contact me via text or call)
GetHuman628030 did not yet indicate what Plentyoffish should do to make this right.
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