I got a ban from Playstation for chargeback. At first I didn't know what that meant. Ti...

GetHuman-taskahiu's Banned Account issue with Playstation from November 2020

Help with my Playstation issue
The issue in GetHuman-taskahiu's own words
I got a ban from Playstation for chargeback. At first I didn't know what that meant. Till I read the terms and conditions. I checked my bank accounts I used for payment and I figure that i was using a dominant account for transactions instead of my active account all along, I felt stupid and I was at fault for this. I was ban from playing online and accessing online stats. I don't know what to do anymore, I tried contacting Playstation and emailing them but no response yet. It's frustrating. I want my account unban and able to access my subscriptions. I'm sorry for any inconvenience I may have caused. Please help me out.

GetHuman-taskahiu did not yet indicate what Playstation should do to make this right.

How GetHuman-taskahiu fixed the problem
If u need to fix this issue, first don't panic, it's frustrating I honestly know but u gotta chill. First call the Playstation consumer service(find online). If they don't answer, then go the support page of playstation and go to Help and support and go to "Ban and suspension" and check on Restore access. Feel the form and... Honestly wait. (Fill it three times and it's one per day to get their attention faster). Later u will get an email from Playstation about the charges u owe. and they tell you how to pay it. After that they will re activate your account. And make sure not to do what u did again. **
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Playstation

Banned Account issue
Reported by GetHuman-taskahiu
Nov 22nd, 2020 - a year ago
Fixed
GetHuman-taskahiu shared how to fix
Seen by 12 customers so far
Similar issue to 39202 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-taskahiu started working on this issue
Nov 22nd, 2020 10:08pm
GetHuman-taskahiu confirmed the issue is fixed. Hooray!
Nov 25th, 2020 3:07am
GetHuman-taskahiu confirmed the issue is fixed. Hooray!
Nov 25th, 2020 3:08am

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