Letter to the engineers. Your web presense is garbage. Viewing order history is a gian...

GetHuman4969733's customer service issue with Playstation from June 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman4969733's own words
Letter to the engineers. Your web presense is garbage. Viewing order history is a giant list of "purchased item" or whatever with zero detail unless you click to view, which takes forever to load (include the title in the list, *obviously*) and then loses your place when you click back. Here's a free tip, tell your dumb *** devs to include an id tag for their placeholders and to push that to the browser history when a user clicks to view detail. They probably won't be able to figure the rest out. Also, your trash site doesn't seem to want money since it rejected my purchase with a *** error on two different browsers on different machines. Again because you probably pay your devs *** an hour in some *rd world country to build this garbage. That's straight ******* pathetic for a company your size. Seriously, do a better job.

GetHuman4969733 did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman4969733
Jun 18th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 51751 others
0 customers following this

Timeline

GetHuman4969733 started working on this issue
Jun 18th, 2020 11:49pm

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