I purchased a sony playstation card for my grandsons birthday. The value was **.**. W...

GetHuman-bettyflo's customer service issue with Playstation from December 2019

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The issue in GetHuman-bettyflo's own words
I purchased a sony playstation card for my grandsons birthday. The value was **.**. When he scratched the code on the back to activate it, it removed part of the code and he cannot punch anything in and became invalid. I returned the card to Walmart in Lethbridge as was told there was nothing they could do and to contact you. I also purchased other cards for xmas and am concerned the same will happen. I would like to know how to either activate this card or receive a refund.

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Playstation

Customer service issue
Reported by GetHuman-bettyflo
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 43519 others
0 customers following this

Timeline

GetHuman-bettyflo started working on this issue
Dec 2nd, 2019 7:02pm
GetHuman-bettyflo indicated the issue is not fixed yet.
Dec 2nd, 2019 11:34pm
GetHuman-bettyflo confirmed the issue is fixed. Hooray!
Dec 3rd, 2019 2:53am
GetHuman-bettyflo indicated the issue is not fixed yet.
Dec 3rd, 2019 2:53am

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