One day i woke up and after a while when i decided to go on my ps* , i openned it and i...

GetHuman-tsgmixal's Account Access issue with Playstation from October 2019

Help with my Playstation issue
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Before contacting them, items GetHuman-tsgmixal may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-tsgmixal's own words
One day i woke up and after a while when i decided to go on my ps* , i openned it and it said "log in to playstanion network" and i thought that there was just an update . Then when i put my password , it said that it isnt correct. So i went to resset it . Then when the email to resset my password arrived i clicked on resset password. Then because of *FA i got sent a verification code on my phone number . Then when i put it in it just said "an error occured" . So i went on my other account and tried to resset my password there and everything worked just fine . So im worried and i just want to access my *st account because i play fortnite on there and i have put a certain amount of money in that game . So please help me . Also , my *st account the one that i cannot access is named MichasClappedYou , and the *nd one that i can is named Michas*Is*A*Bot

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Playstation

Account Access issue
Reported by GetHuman-tsgmixal
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 84918 others
0 customers following this

Timeline

GetHuman-tsgmixal started working on this issue
Oct 28th, 2019 4:05pm