My account was banned due to a purchase dispute regarding a $** purchase for VC on NBA...

GetHuman-adjame's Banned Account issue with Playstation from October 2019

Help with my Playstation issue
The issue in GetHuman-adjame's own words
My account was banned due to a purchase dispute regarding a $** purchase for VC on NBA *K**. My little brother purchased and used the VC without giving me prior notice, so when the email came across I declared it as a fraud. Once he'd informed me about what happened it was seemingly too late. I was hoping to settle the dispute access reopen the account, of course with the intention of refunding the money in question, if at all possible. I've had the account for several years and would be remiss to lose so much data and money invested. The amount is NerdSwagg and is linked through the same email attached to this form.

GetHuman-adjame did not yet indicate what Playstation should do to make this right.

How GetHuman-adjame fixed the problem
Very easy fix. Simply called and explained the situation. They had me purchase a playstation card with the refunded money and apply it to my account via a submission form. No hassle, no fuss.
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Playstation

Banned Account issue
Reported by GetHuman-adjame
Oct 19th, 2019 - 3 years ago
Fixed
GetHuman-adjame shared how to fix
Seen by 6 customers so far
Similar issue to 80451 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-adjame started working on this issue
Oct 19th, 2019 2:45pm
GetHuman-adjame confirmed the issue is fixed. Hooray!
Oct 21st, 2019 6:56pm