I left a message already but didn't gen any clear answer yet.*So, i want to recover a p...

GetHuman3789604's customer service issue with Playstation from October 2019

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3789604's own words
I left a message already but didn't gen any clear answer yet.*So, i want to recover a psn account, for some reason yesterday PSN logged me out for no reason, i can't remember the password to log back, i clicked the "forget password" option, received an email to reset my password but i can't get pass through the security question with the birth date, it didn't said if my answear was correct or right, just " an error has occured", so basically i can't reset my password without passing the security question, i need to recover that account since is my main account, i have every personal detail to prove that it's my account, informations such as: serial number, model, email, email password, the only problem is that i forgot my PSN because i never logged out, i'm looking forward for an answear and what info i need to give to get my account running again.*Thank you!

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Playstation

Customer service issue
Reported by GetHuman3789604
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 80418 others
0 customers following this

Timeline

GetHuman3789604 started working on this issue
Oct 19th, 2019 1:56pm

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