I am trying to type in my debit card information to make a purchase through the PlaySta...

GetHuman-ghiano's customer service issue with Playstation from October 2019

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-ghiano's own words
I am trying to type in my debit card information to make a purchase through the PlayStation store, but every time I put in my card number and all the other credentials it says I typed it in incorrectly, which is false because I have made about ** revisions thinking “ok maybe I did do something wrong” but there has been no change in results. I’ve checked over the “cardholders name”, “security code”, “billing address”, EVERYTHING and yet it keeps setting me back to the first screen telling me my card number is incorrect. At this point I have no clue to what I should do, and as of a fix that I’d like to see* just to be able to use my card on my PlayStation so that I can make a purchase. Please fix this issue for it is not the first time it’s happened to me. It is extremely frustrating and it doesn’t seem that any other website or application I’ve used has had similar issues, so why should my PlayStation? Please help me to resolve this.

GetHuman-ghiano did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-ghiano
Oct 14th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 76734 others
0 customers following this

Timeline

GetHuman-ghiano started working on this issue
Oct 14th, 2019 2:15am

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