I beat this guy in a game (Red Dead online if that matters) he got upset started talkin...

GetHuman-zanbardr's Banned Account issue with Playstation from August 2019

Help with my Playstation issue
First: share to improve GetHuman-zanbardr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zanbardr may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-zanbardr's own words
I beat this guy in a game (Red Dead online if that matters) he got upset started talking ignorant on game chat which led to him sending me messages, which I responded too (probably not in the nicest way) but anyways it resulted in me being banned for a week for hate speech & I talked to someone over the phone at Sony if they could lift my ban & he said no which I replied “that’s fine, but will the other individual be banned for a week as well ?” As to which your employee said “yes he will also be banned sir” & i said “okay I appreciate the help” & we each hung up, well that was about * days ago, so if that was the case, then could you tell me why I ended up with another message from this individual yesterday, calling me a f*cking p*ssy ? After he was supposed to be “banned” So you’re employee just decided to lie to me? Or what? I would greatly appreciate it if you guys could get back with me on this, as it isn’t fair at all that a sore loser gets to still be online after he was basically doing the same thing & especially when I was told by YOUR employee over the phone that he would be banned as well, I also have the username of the individual , if needed, not a great way to handle someone who appreciates what you guys do for the gaming community **

GetHuman-zanbardr did not yet indicate what Playstation should do to make this right.

How GetHuman-zanbardr fixed the problem

We are waiting for GetHuman-zanbardr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Banned Account issue
Reported by GetHuman-zanbardr
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 59902 others
0 customers following this

Timeline

GetHuman-zanbardr started working on this issue
Aug 4th, 2019 8:33pm