I tried to log into psn when I saw that my old email was being used. I deleted this ema...

GetHuman-kristahl's customer service issue with Playstation from November 2018

8 views | 11313 similar | 0 following
Help with my Playstation issue
First: share to improve GetHuman-kristahl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kristahl's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-kristahl a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kristahl may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-kristahl's own words
I tried to log into psn when I saw that my old email was being used. I deleted this email (*****@***.com) because I received a message saying that the email was found on the dark web. I tried to log onto the network but I received messages saying that my password was incorrect and I can’t change my email because I have to log in first, I can’t use forget my password because the link will be sent to an email I don’t have access to. I’d really like to keep my username and my data but I don’t know how to resolve the issue and now I’ve tried to log on too many times with the wrong password so I’m locked out. Please let me know what I should do, I just want to play **** zombies with my husband **

GetHuman-kristahl did not yet indicate what Playstation should do to make this right.

How GetHuman-kristahl fixed the problem

We are waiting for GetHuman-kristahl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kristahl fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-kristahl
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 11313 others
0 customers following this

Timeline

GetHuman-kristahl started working on this issue
Nov 11th, 2018 3:25am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers