Hi! I’m having an issue with my controller. My audio jack won’t work. I look tried to f...

GetHuman-navortex's customer service issue with Playstation from November 2018

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The issue in GetHuman-navortex's own words
Hi! I’m having an issue with my controller. My audio jack won’t work. I look tried to fix it numerous times and nothing can get it to work. It is a DUALSHOCK * controller with a *.*mm jack, Green Camoflauge. I’m using headphones that work for my other ps* controller, and they work perfectly fine on that one. The thing is, that one has issues too, like the analog stick is messed up. But I am focused on trying to fix this one. I looked at the tips on the PS* website to try and get my controller to work. Tried looking at audio devices, that didn’t work. Tried plugging in the headphones until I heard a click, that didn’t work either. It most likely is the audio jack that is messed up. Please tell me if there is a way I can get this fixed at home, or to get it manually repaired at a shop. Thanks!

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Playstation

Customer service issue
Reported by GetHuman-navortex
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 11098 others
0 customers following this

Timeline

GetHuman-navortex started working on this issue
Nov 9th, 2018 9:32pm