Playstation software updates pretend to give you the option to get "detailed" informati...
GetHuman-shapeofr's customer service issue with Playstation from September 2018
5 views | 5488 similar | 0 following
Help with my Playstation issue
First: share to improve GetHuman-shapeofr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shapeofr's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-shapeofr a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-shapeofr may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-shapeofr's own words
Playstation software updates pretend to give you the option to get "detailed" information on updates, but there is no real information given. Playstation merely states bogus lines such as, "improves function" and "system stability." I have sent emails and feedback and to no avail. I want the playstation company to not assume their user-base is unintelligent and uncaring, and to provide actual information as to their updates. I want to know what is being changed, what is being added* give me the specifics on coding updates, alterations in user-interface, security functions and fixes, etc. We who pay to acquire your hardware and continue to pay for a service deserve to know everything about the continuing process of the provisions and are paying you for said complete service. This includes full disclosure each and every time something is done.
GetHuman-shapeofr did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-shapeofr fixed the problem
We are waiting for GetHuman-shapeofr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.