Playstation software updates pretend to give you the option to get "detailed" informati...

GetHuman-shapeofr's customer service issue with Playstation from September 2018

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The issue in GetHuman-shapeofr's own words
Playstation software updates pretend to give you the option to get "detailed" information on updates, but there is no real information given. Playstation merely states bogus lines such as, "improves function" and "system stability." I have sent emails and feedback and to no avail. I want the playstation company to not assume their user-base is unintelligent and uncaring, and to provide actual information as to their updates. I want to know what is being changed, what is being added* give me the specifics on coding updates, alterations in user-interface, security functions and fixes, etc. We who pay to acquire your hardware and continue to pay for a service deserve to know everything about the continuing process of the provisions and are paying you for said complete service. This includes full disclosure each and every time something is done.

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Playstation

Customer service issue
Reported by GetHuman-shapeofr
Sep 13th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5488 others
0 customers following this

Timeline

GetHuman-shapeofr started working on this issue
Sep 13th, 2018 10:14pm