Hi there I received a PlayStation refund for my spider man game. I was refunded the...

GetHuman-adamkain's customer service issue with Playstation from September 2018

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The issue in GetHuman-adamkain's own words
Hi there I received a PlayStation refund for my spider man game. I was refunded the **.**$ I spent on it after many tedious calls. I paid for the game using my real money, and instead of returning me real money, PlayStation put **$ in my wallet for the PlayStation store. This is not fair, as expected with any return made, the money is returned in the form it is given, Ive received refunds from PlayStation before and never has it gone to my wallet and not to my bank account, the call chat workers were unhelpful as they said that “the transaction is complete” I find this annoying as the mistakes of the employees should not impact me not getting almost ***$ of my hard earned money. I would like to receive the **$ of returned money in my banking account from which I paid with it. I’d like to discuss this immediately so please get back to me. **Account name: K*ngTyc**n **Name: Adam Kain**Email associated with the account: *****@***.com**Case number: ********

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Playstation

Customer service issue
Reported by GetHuman-adamkain
Sep 13th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 5476 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-adamkain started working on this issue
Sep 13th, 2018 9:10pm

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