There have been purchases made to PlayStation with my debit card that i did not make. T...

GetHuman992417's customer service issue with Playstation from August 2018

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The issue in GetHuman992417's own words
I wasn't trying to do anything i did not male these purchases. ... There have been purchases made to PlayStation with my debit card that i did not make. The total of the purchases is $***.** and was done in ** different transactions on*********. I want this money refunded to my account immediately. I've contacted my bank about this issue and agreed to try to get it refunded. If you do not refund it then the bank is going to do a full fraud investigation into this matter.
You people are hard to reach. ** min wait time. And the call center suggests i try this site. Then this site says i should call??? Wth. Just refund my money!
I WANT A REFUND
I'm not a customer
I was going to report it to mt banks fraud department but they suggested i try to get a refund
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Playstation

I don't have a PlayStation product
Customer service issue
Reported by GetHuman992417
Aug 14th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 3817 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman992417 started working on this issue
Aug 14th, 2018 9:13pm
GetHuman992417 confirmed the issue is fixed. Hooray!
Aug 16th, 2018 4:30am