PlayStation automatically enrolled me in Spotify without my permission. They said they...

GetHuman971038's customer service issue with Playstation from August 2018

6 views | 3538 similar | 0 following
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The issue in GetHuman971038's own words
Be UN enrolled in Spotify which I NEVER authorized to sign up for to begin with,and be refunded the money that was taken from my account. Accountability. why cant someone end this service with Spotifiy? They only refer you to Playstatio which has not done anything. ... PlayStation automatically enrolled me in Spotify without my permission. They said they would refund me, their site shows Im still enrolled in it. Spotify says it can only be cancelled via PlayStation. Now have to cancel my card due this theft. PlayStation has not refunded me ..***As of days later, no refund issued, and it seems that I am still enrolled in Spotify, which I never agreed to, so far no resolution.
Word of mouth travels.
Stated prior.
Years.
Am closing my card.
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Playstation

Playstation* Spotify.
Customer service issue
Reported by GetHuman971038
Aug 9th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3538 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman971038 started working on this issue
Aug 9th, 2018 3:19pm
GetHuman971038 indicated the issue is not fixed yet.
Aug 16th, 2018 8:36pm
GetHuman971038 indicated the issue is not fixed yet.
Aug 16th, 2018 8:41pm
GetHuman971038 indicated the issue is not fixed yet.
Aug 23rd, 2018 12:11pm

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