Hello**Some months ago I've bought Playstation *. After setting up everything I've mad...

GetHuman-ferdipla's customer service issue with Playstation from August 2018

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The issue in GetHuman-ferdipla's own words
Hello**Some months ago I've bought Playstation *. After setting up everything I've made an account with a different Date of Birth, not my exact one... I've written it down on a paper if I would forget it, etc. And now to the problem, I'm at vacation and I'm not at home. I brought the Playstation * with me to play here too, except I have to log in to my account but forgot the password of it, and it needs my Date of Birth to know if I'm the real owner of the account, I forgot it and don't have the paper with me. I know the Online ID and the Log in ID and I can log in to the mail so yeah... I just want to reset the password of the account so I can finally log in on it and play, without the Date of Birth problem. Or if there is a way to change it, I'll glady finally change it to my exact one.* *Thank you for reading, sincerely Ferdi.

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Playstation

Customer service issue
Reported by GetHuman-ferdipla
Aug 2nd, 2018 - 3 years ago
Fixed
Seen by 22 customers so far
Similar issue to 3050 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-ferdipla started working on this issue
Aug 2nd, 2018 2:14am
GetHuman-ferdipla indicated the issue is not fixed yet.
Aug 8th, 2018 3:37pm
GetHuman-ferdipla indicated the issue is not fixed yet.
Aug 8th, 2018 3:38pm

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