July **,******Servers are down...again. I get to play once a month, my kid is out and I...

GetHuman-tredd's customer service issue with Playstation from July 2018

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The issue in GetHuman-tredd's own words
July **,******Servers are down...again. I get to play once a month, my kid is out and I get one night to actually play this month. And the servers are down...again. How come your servers and networks work fine when it comes to retrieving $*** a year out of my account? . Why is it your network goes down, often, but I never get any kind of refund or compensation? And trying to reach someone is a game of circling around and around. I had to actual google how to reach your customer service since your website just ran me around in circles, wasting more of my time. You people have some nerve. I’ll be on the phone with one of you ghouls come tomorrow and you can bet I’ll be getting the same amount of time out of someone that you have stolen from me. Count on it. You can take my money...but you aren’t going to be stealing my time, too. You don’t want to give the money back? Then I’ll make sure someone is annoyed as I am for the same amount of time. *Corporate ********. You’ll be hearing from me. **Thomas Redd******@***.com*Spaceace**

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Playstation

Customer service issue
Reported by GetHuman-tredd
Jul 29th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 2786 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-tredd started working on this issue
Jul 29th, 2018 12:05am
GetHuman-tredd indicated the issue is not fixed yet.
Jul 29th, 2018 1:39am
GetHuman-tredd indicated the issue is not fixed yet.
Jul 30th, 2018 2:52am

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